• Introduced Ad Hoc Reporting, a self-service report builder that lets you group tasks by any field.
• Added GEOFENCE as a Group By option in the Task Group By API.
• Company Admin can now change task statuses without the ordinality check.
• Server-side export now applies the chosen columns instead of a fixed column set.
• Fixed a planning issue where a shift's time window could overlap with a task's delivery time window.
• Fixed stuck Amazon Integration imports — they're now marked FAILED instead of staying stuck In Progress.
• Upgraded the database to MySQL 8.4 and enabled Multi-AZ with a cross-region replica.

• Added HUB_TRANSFER to the open statuses for dispatcher reassignment.
• Added the shipper name to the OFD and In Transit screens.
• Restricted Company Admin and Dispatcher roles from exporting consignee information, across both server-side and client-side instant exports.
• Extended forceScanning enforcement to the merchant level, alongside mobile app release 3.8.2 (build 266).
• Fixed task ship-from location matching so an existing customer/branch location is updated instead of creating a new one.

• Smart Geotagging now factors Address Line 2 into its consignee address matching — including null cases — so matches stay accurate and the uploaded address is preserved when Address Line 2 differs.
• Added an option for drivers to fetch the POD of a consignee's last delivery.
• Added AWB as a new placeholder in WhatsApp Communication Settings.

• Added Merchant Branches, available in the new UI only.
• Added Pickup Planning, available in the new UI only.
• Added System Users Activity Logs, available both per user and as a general activity log page.
• Enabled Two-Factor Authentication (2FA) for the newly introduced Ops Admin and Partner roles.

Rolled out from mid-June through the first week of July 2026.

Features & enhancements​

• Added a new Task Group By with Aggregations API to group tasks and return aggregated metrics.
• Added a new Workbench Map geotagged-tasks endpoint to support client-side clustering on the map.
• Added two new system user roles: Ops Admin and Partner.
• Mobile app: the pickup screen now displays ship-from details.
• Added PICKED_UP as an open status for Dispatcher Mapping.
• Consignee coordinates are now geocoded at task creation as the first attempt, keeping the OUT_FOR_DELIVERY geocoding as a fallback.

Reporting & performance​

• Improved the performance of dashboard COD reporting.
• Enhanced the Task Asset Tracking Report and the inventory reports.
• Rolled out new infrastructure for application servers to improve performance and reliability.
• Tenant schema is now resolved from the tenant's dbName instead of the subdomain.

Fixes​

• Fixed a login 502 error for users with many managed entities (oversized JWT).
• Fixed an Auto Planning slowdown introduced after the Dispatcher Mapping release.
• Fixed task audit logs showing the driver/dispatcher as raw user fields instead of their names.

On the roadmap​

• MFA for all admin users — committed for an upcoming release.

Features & enhancements​

• Added a new feature in the Planning module: Dispatcher Allocation / Driver–Dispatcher Mapping.
• Added new printable documents in the Printing module: Consignment Note and Proof of Delivery, with support for a maximum number of tasks per page and attached POD images.
• Enhanced the Pickup Session module with sorting and filtering capabilities.
• Added standalone Task Items APIs to add task items one by one, with description support.
• Added support for Proof of Pickup, managed per tenant with an ON/OFF setting.
• Applied password-policy validation for system users on the Reset Password page and in System User Management.
• Added audit-field handling for System User and System User Role assignments.
• Added Reattempt, REVERSE_ORDER, and OUT_FOR_COLLECTION as open statuses for dispatcher reassignment updates.
• Cleared the dispatcher assignment from the task when it is rescheduled.
• Added a Super Admin-only option to remove POD and pickup photos from the web portal.

Performance, stability & security​

(Shipped during the low-traffic Eid period.)

• Added new compound indexes on the Task and Customer Hook Notification tables to speed up frequently used list and filter queries.
• Applied a set of security improvements and fixes (8 items) hardening the backend, including protection against unsafe outbound webhook URLs (SSRF).
• Reworked the Customer Webhook Notifications cleanup: it now runs on a daily schedule and deletes old delivered notifications in small, paced batches instead of one large operation — keeping the database responsive even with a large backlog.
• Improved the failed-webhook resend job: failed notifications are now retried in bounded, oldest-first batches with a configurable per-run limit, so retries no longer load the entire backlog at once.
• Added database query control with a max execution time — long-running queries are now automatically capped and stopped, protecting overall database performance.

• SMS messages now include GSM sanitization to ensure reliable delivery across all carriers.
• Hot fix: added validation to prevent deleting an SMS template while it is linked to an SMS configuration.
• Added Task Completion Reason (Delivery Note) to capture structured notes upon task completion.
• Implemented structured JSON logging with tenant context for improved CloudWatch observability.
• Return tasks (reverse logistics): introduced a full return/collection flow equivalent to the existing delivery flow.
• Added a new Generate Rating Link API to programmatically produce customer rating links.
• Improved the backend APIs landing page.
• Proof of Pickup (POP) photos are now linked to Delivery Information on the backend. (Mobile app and frontend coming next release.)
• Frontend app: a round of cleanup and improvement items.
• New mobile app release: version 3.5.8 (build 243).

• Fixed the Client Credentials flag handling in the refresh-token flow.
• Added audit tracking for role and permission changes.
• Introduced a CDN layer with image resizing to enhance performance across all PODs.
• Added a new SMS placeholder: shipFromName.
• Improved logic to automatically reassign the hub when the address changes.
• Automation: added support for NOT (negate) conditions.
• Automation: introduced the SEND_NOTIFICATION action.
• Automation: added support for managing tags as an action, with options to add, remove, or replace tags.
• Added support for system webhooks within the Automation module.
• Launched a new dedicated System Webhooks module.

• Enhanced the Task Asset Tracking Report to include collected assets, returned assets, and the total supplementary quantity.
• Added Last Delivery information to the Driver Insights tab, with a "… mins ago" tooltip.
• Integrated the new Short Address API to retrieve latitude and longitude from short-address results.
• Asset Tracking: introduced filtering by AWBs in the Task Asset Tracking Report.
• Added created-date (from/to) filters to the Task Asset Tracking Report, with validation requiring at least a delivery-date or creation-date filter.
• Driver settings now inherit company-level flags (forceScanning, loadAllTasks) across both backend and frontend.
• Fixed the autocomplete issue in Google Maps.

• Fixed pagination inconsistencies when sorting by non-unique fields (e.g., district, city).
• Added a default/global error handler across the app.
• Improved the performance of the Tasks Listing module.
• Updated the Amazon integration to mark imports as FAILED if any error occurs.
• Enabled role-based permissions for the SMS Template module and allowed editing of system templates.
• Improved the loading of driver pickup tasks in the mobile app.

Planning batch & bulk edit tasks​

• Added created-by and created-time to DTOs.
• Added a filter-criteria field to the planning batch and returned it in the DTO.
• Fixed the planning score to be calculated as a percentage of successfully planned tasks.

Also in this release​

• Added support for task tags in System Automator rules.
• Introduced a new status for pickup sessions.
• Updated the Task Asset Tracking Report to include collected assets and total supplementary quantities.
• Added SMS notification actions at both the tenant and merchant levels, aligned with the existing webhook actions.
• Introduced a new structure for the Setup menu.
• Fixed various UI issues and made improvements.

• Short Address service update — the additional number field is now added as Address Line 2 instead of being appended to the district, for cleaner address formatting.
• Task count performance — optimized the monthly task-count query and introduced a 24-hour caching layer.
• Insights query refactor — improved and refactored all Insights module queries, cutting response time from ~7 seconds to ~500 milliseconds.
• Get Tasks API optimization — added a minified task-data version to improve response time for mobile apps.
• Redis configuration enhancement — adjusted Redis settings to prevent timeout issues and improve system stability.
• System Management revamp — revamped the System Management page with a modern, more usable UX.
• Task Tags — introduced Task Tags, allowing multiple tags per task. Supported in bulk update, filters, webhook payloads, and the task object response. (Automator module support coming soon.)
• Country filter — added a filter by country to the tasks list.

• Mobile app version management — enforce app version updates per tenant via the Tenant Manager.
• ElastiCache integration — added a Redis-based caching layer for improved backend performance and reduced DB load.
• "Add POD from Gallery" toggle — a new per-tenant flag to allow or disable selecting proof-of-delivery images from the mobile gallery.
• Task rating link enhancements — revamped UI for a smoother end-user rating experience.
• Server-side task export enhancements — added support for custom export templates and additional columns for customer admins.
• Improved status handling for long-running processes — fixed In Progress state issues for Import, Export, and Planning jobs.
• Swagger JSON fixes — resolved issues affecting API documentation generation and ReadMe updates.
• District field now optional — the district field on tasks is now optional, allowing more flexibility during task creation.
• Firebase short links replaced — migrated to a custom short-link generator, replacing Firebase Dynamic Links.
• Scan logging and reporting — added logging and reporting for all scan events from the mobile apps (drivers and warehouse users).
• Short Address feature (KSA rollout) — introduced short-address formatting as a per-tenant feature, initially enabled for KSA tenants.
• Task Asset Tracking (bag return) — new feature to track returnable assets like delivery bags for traceability and audit.
• COD payment method management — Cash-on-Delivery methods are now managed centrally by system administrators.
• New reports — Task Asset Tracking Report and Scan Event Log Report.
• Issue resolutions — resolved 35 reported issues from the internal issue tracker.

• 16 database migrations were applied across 18 client schemas.
• Maintenance started at 2:00 AM and the system was fully restored by 2:43 AM.
• The downtime was communicated to clients in advance by email, and a maintenance message was displayed across both the web and API apps during the window.
• Backend and frontend services are now fully operational and running smoothly.

Merchants can now connect their Shopify store to SuiteFleet directly from the Shopify App Store, streamlining order import and delivery management.

Check it out: apps.shopify.com/suitefleet

A huge thank-you to the team for the dedication and hard work that brought this to life.

• New Tut chatbot UI widget, with an option to enable/disable it at the tenant level.
• Added a tasks filter by failure reason and included it in the export template.
• Enabled audits for the geofence module.
• Refactored SMS and webhook notifications to use a non-blocking WebClient with singleton beans.
• Restricted the maximum allowed task export count to 180K.
• Updated and standardized audit-log naming for Hub, Country, Failure Reason, and Driver.
• Added support for address line 2 in reschedule.
• Mobile app: tasks can now be listed grouped by consignee. (The Stops feature ships in the next mobile app release.)
• Locate Me updates: manually generate the Locate Me link on a task or as a bulk action for multiple tasks, and send it via email/SMS.
• Fixed the geofence-null issue when creating a consignee with smart geotagging enabled.
• Added remoteArea, pickupTime, and shipmentCategory to the webhook notification payload.
• Geofence search now supports multiple geofence names as an array.
• Added sort by Weight in the tasks listing.
• Added hasDriver and hasHelper filters on Shift, ShiftAssignment, and PickupAssignment.
• Fixed the SMS template for Locate Me.
• Fixed empty delivery-days rendering for tasks delivered on the same day (now displays as 0).
• Fixed the inventory report export.
• Added a filter by company on the tracking page.
• Added a new label and printing grid view (2x3 inches).

• Added an option to select a preferred time zone at the system level.
• Added the HUB_TRANSFER status to the customer webhook notification actions.
• Database performance enhancements and query optimization.
• Relaxed the security on the tasks-count API for the mobile app pickup screen (to display the count of pickups).
• Added a per-company flag to control consignee address updates when smart geotagging is enabled (task-based).
• Added an address-code column to the task grid with inline edit.
• Made shipper name optional.
• Added Delivery End and Driver Comment columns to the task grid for customer admins.
• Fixed an issue with task-grid column resizing.
• Automation feature (navigation link hidden for now).
• Route Optimization feature on web (navigation link hidden for now).
• Added search functionality to the tasks saved-views dropdown.
• Added the High Value flag to the tasks bulk edit form.

• Added Google reCAPTCHA for login and forgot-password.
• Task Stats API: new counts for RESCHEDULED, PROCESS_FOR_RETURN, RETURNED_TO_SHIPPER, and CANCELED.
• Geofence filtering now supports city-based filters.
• New task filters: collected/collectable cash, ice packs, bags, and excluded driver.
• Tenant Management: new preferred_company_id and geofences_auto_feeding attributes added to the System Management page.
• Punctuality now resets on reattempts, and the first attempt is set only once.
• Excel exporter: minor code improvements.
• Shift-capacity rollback now correctly deallocates for more than 50 tasks (asynchronously).
• Export: added "Remote Area" and "Not Received" fields.
• Added an option to filter tasks by consignee ID.
• 4x6 labels now include consignee address, city, and customer order number (3PL clients).
• Task status: "Not Received" auto-sets when moving from "Ordered" (except Canceled).
• The Dispatcher role can change task statuses without the ordinality check.
• Fixed punctuality for cross-midnight tasks (no DB migration required).
• Warehouse Admins can now assign hubs correctly.
• Audit logs now track "Remote Area" and "Dispatcher Notes".
• Failure Reasons: added a commentMandatory flag to control validation dynamically from the mobile app.

• Added inventory reporting by customer and by date.
• Added logic to assign a default company to a task if specified in the tenant, falling back to the single company if only one exists.

Shifts & planning fixes​

• Fixed shift overlap while planning, with at least a 10-minute buffer.
• Fixed shift generation for specific weekdays.
• Fixed the start and end datetimes of shifts with respect to the country time zone.

Other improvements​

• Made geofence tag auto-feeding an ON/OFF flag per tenant.
• Increased the consignee name column from VARCHAR(45) to VARCHAR(100) to support longer values.
• Disabled the time-validation check for task reschedule.
• Added ice-pack and bag counts to driver and customer insights.
• New insights columns grouping task statuses (On Route, Pending, Unsuccessful).
• Stopped auto-refresh during inline edit in the tasks grid.
• Restricted the Customer Admin and Read-Only Customer Admin view of task columns and the task update modal.
• Added the Not Received flag to the bulk edit modal.
• Made ship-from optional in the task import Excel template.
• Task imports are now uploaded using the tenant country's time zone instead of the user's machine time zone.

Tasks & imports​

• Bulk post with no rollback.
• Allowing the partial pickup of packages.
• Added state to task imports.
• The task import processed file now includes all imported tasks with a processed flag.
• New excludeCustomerIds filter parameter on the tasks filter API to fetch tasks while excluding specific customers.
• Rescheduled-task packages are now reattempted on the cloned task.
• Fixed an issue where updating a task always set not_received_at to null.
• Added an option for a tenant to have a default company to auto-assign tasks to when they are uploaded without one. (Now used for UAE to auto-assign tasks into TSCP Cold Chain.)

Planning, shifts & drivers​

• Fixed the weekday-index rendering. (Shift assignments were updated for all clients to display the same weekdays after pushing the fix.)
• Fixed planning batch execution time always returning null.
• Now considers company in shift-overlap validation.
• Fixed a shift assignment filter issue.
• Fixed a driver filter issue.
• Added a driver filter to driver insights.
• Driver names now display as [firstName lastName] instead of firstName only.

Routes & reports​

• Added a Routes Results API for route optimization listing with different filters and by ID.
• Added an inventory report.

Integrations, security & infrastructure​

• Traccar GPS configuration can now be managed through the admin panel.
• Email template updates.
• Added application security headers on the frontend and backend.
• Added Google Tag Manager support (Freshdesk chat for UAE externally, and other integrations conditionally).
• Added Kosovo to the countries list.

Tracking & UI​

• Promise/Created date filters no longer remove the date-picker view when cleared.
• Fixed the driver filter view when drivers are already selected.
• Fixed shipper address line 2 rendering.
• Added the client contact phone to the tracking page for failed tasks.
• Customer Admins can now only view grid filters they created, not all public grid filters.
• Replaced snackbar notifications for bulk update actions with a progress dialog. The dialog shows the operation's progress, transitions to a success message on completion, and automatically dismisses while reloading the list in its current state.

• Removed the dependency on the Google Geocoding API for getting the country (lat, long) from the frontend app.
• Unified the promise-date format to match the delivery-date format.
• Made the picked-up time a sortable column, and the sort icon now shows only for sortable columns.
• Insights fixes.